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EmailHere is a problem I have heard from 3 clients of mine. One of them uses the new iPhone , the other uses a Motorola Q and the last uses a Blackberry Bold. All these phone are 3G phones.
Their voice calls drop anywhere between 12-25 minutes into the call. Initially we thought it was a problem with the phones, then we suspected the firmware (at least in the case of the Blackberry Bold and the Motorola Q as we have means to upgrade them) and then we suspected the SIM card. None of these made sense as we were able to reproduce the problem consistently.
I took the Motorola Q which uses a AT&T sim card and disabled the 3G on it and moved it to just GSM/EDGE (GSM for Voice and EDGE for Data). We did a 1 hour telephone call and during that call sent the user multiple emails and the call never dropped. Remember we used to drop calls every 12-25 minutes while 3G was turned on.
Then the user comes back to me with an even more shocking/revealing observation. He goes "my web browsing on my Q is so much faster now that when it was before we made this change" This means the web browsing using Edge is a lot faster than on 3G. Does not make sense but it is what it is.
Then I called up my iphone user who was also complaining about the dropped calls. He has since turned off her 3G and says his calls are no longer dropping.
So that brought me to the last suspect, the Blackberry Bold. Now based on my previous tests and results, I decided to try and turn off 3G on the Bold.
I got 2 Blackberry Bolds. One on AT&T and the other on TMobile (which was an unlocked phone). The Bold on AT&T consistently dropped the voice calls and the one that was unlocked but using the TMobile SIM/Network did not drop calls at all.
Now on the AT&T phone I tried to turn off 3G but found the option was no found (it was hidden/blocked out...whatever you want to call it!).
So I put that AT&T SIM card into the unlocked bold, turned off 3G and continued the test and calls have not dropped so far. Now you got to remember this was the same unlocked Bold that was running 3G on a TMobile network with no dropped calls.
So that gave me 1 conclusion and the obvious solution. Any phone with 3G turned on the AT&T network tends to drop voice calls regularly.
The obvious solution was to turn off 3G and things settle down. Now the added advantage we are seeing is that the browsing is quicker on AT&T EDGE network rather than the AT&T 3G network.
So that brought up yet another question , is the AT&T network not truly compatible or what is wrong with it? That is something I will not be able to answer.
I will do a post with detailed instructions how to turn of 3G on all phones discussed above in the next few days with screen captures.
Posted by Notesboy on March 2, 2009
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Here is yet another good example of savings using DAOS
Posted by Notesboy on February 24, 2009
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Am running the Lotus Domino 8.5 server. I have enabled id vault and its working fine in all aspects except when it comes to deleting a user.
When we delete a user from the NAB , it gives us the usual pop-up asking where all/what all we want to delete. So lets say we select delete ID from the id vault.
When you click OK in the box above, here is the error msg I get . if the picture is not clear the error message reads "delete from ID vault cannot be done for user CN=Bill Clinton/O=TSI. Reason: Server error:FIle Does not exist. Administration Process will handle the completion of this request
When I go to the Adminp database , here is what I see that
Any ideas????
Posted by Notesboy on February 18, 2009
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In reference my previous 3 posts on the issue with folder contents on archives getting deleted that can be found at problems with folders and email archiving in domino 802 and 85 , update problems with folders and email archiving in domino 802 and 85 and Update 2 problems with folders and email archiving in domino 802 and 85
, I have tested the patch on a Lotus Notes client 8.0.2 and here are the final test results
It works like a charm. Once the patch is applied here is what the revision number looks like
So in short the patch works on both Lotus Notes client 8.0.2 and 8.5. Now to test the server patch for 8.0.2
Thank you IBM!!
Posted by Notesboy on February 5, 2009
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A few days ago I had posted a blog post on problems with folders and email archiving in domino 802 and 85
I have got confirmation from IBM today that they are going to be giving us the fixes for server side archiving for versions 8.0.2 and 8.5 and client side archiving on 8.0.2 tomorrow. As for the fix for client side archiving on 8.5 the request for the fix is pending. ( am sure they will make it happen)
Thank you Chad (you know who you are!!) for the awesome support. It is this kind of support that sets IBM and Lotus a class apart from the competition. Kudos to you!!
Posted by Notesboy on February 4, 2009
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A sweeping, emotionally riveting first novel—an enthralling family saga of Africa and America, doctors and patients, exile and home.
Marion and Shiva Stone are twin brothers born of a secret union between a beautiful Indian nun and a brash British surgeon at a mission hospital in Addis Ababa. Orphaned by their mother’s death in childbirth and their father’s disappearance, bound together by a preternatural connection and a shared fascination with medicine, the twins come of age as Ethiopia hovers on the brink of revolution. Yet it will be love, not politics—their passion for the same woman—that will tear them apart and force Marion, fresh out of medical school, to flee his homeland. He makes his way to America, finding refuge in his work as an intern at an under funded, overcrowded New York City hospital. When the past catches up to him nearly destroying him Marion must entrust his life to the two men he thought he trusted least in the world: the surgeon father who abandoned him and the brother who betrayed him.
An unforgettable journey into one man’s remarkable life, and an epic story about the power, intimacy, and curious beauty of the work of healing others.
This book goes on sale today (2/3/2009). If we are to go by any of his previous works (all of which I have faithfully read!), I would say this is a sure best seller and a must read!!!. Cannot wait to get my hands on it.
As for more on this book , his previous books and his book signing tour dates click here
Also below is a trailer I found on the novel. Seems really compelling.
Posted by Notesboy on February 3, 2009
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DO NOT REMOVE EMPTY FOLDERS FROM YOU MAILBOX ONCE YOU HAVE ARCHIVED THE CONTENTS OF IT!!!
This applies to Lotus Domino 8.0.2 and 8.5
Archived folders and all contents are removed from the Archive database when deleted from the mail file
Folders that contain documents in the archive database are removed when the empty folder is deleted from the mail file. The documents will be present in the All Documents view in the archive database. In other words folders that contain documents in the archive database are removed when the folder is deleted from the mail file.
Steps to reproduce
1. Create a folder in the inbox and copy/move some documents into it
2. Navigate to the folder, select all the documents and "Archive Selected Documents"
3. Verify that the archived folder has been created in the archive
4. Delete the Folder from the Inbox
5. From the inbox perform another Archive command like "Archive Now"
6. Navigate to the Archive and notice that the archive folder has been deleted.
In a mailfile with many folders, use archiving to archive all contents of several different folders may be needed when projects or discussions end.
Once those documents are archived, in mailfile you would not require the empty folders and would delete these (now empty) folders.
The next archive function will delete the folders from the archive db as well.
The documents will be fine, but it will not be so easy to find them as they are only listed in the All Documents view and there is not way to put them back in the folders other than redoing the entire process of creating the folders in the archive and moving the documents from the All Documents view back into the respective folders provided you have the time and patience to do it all over again.
Continue Reading "Problems with folders and email archiving in Domino 802 and 85" »
Posted by Notesboy on February 2, 2009
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I have just finished a BES 4.1.6 for a MS Exchange 2003 server. The installation went smooth and email flows just fine.
Now here comes the problem. It is with calendar entries and more specifically meeting invitations.
Regular reminders created ether on the desktop or on the handheld get synchronized correctly both ways.
Now coming to meeting invites. When the user gets a meeting invite, it appears in the users inbox of MS Outlook client and he can accept or reject it as normal but on the blackberry it does not show up in the inbox at all. It shows up as a appointment directly in the users calendar.
Now if you accept the meeting invite from the desktop it goes into the desktop calendar as a meeting but shows up on the Blackberry calendar as a reminder (not a meeting).
I have checked the logs and also gone a step further and used the MS tool that takes you down to each folder , each document and each field in the documents (something like the easy right click doc properties option in Lotus Domino, only that here you need a tool to do it) and found that for the mail document in the inbox which was pushed to the Blackberry handheld you can see the parameters that are modified by the BES . But if you look at the calendar invite it does not show these fields. This goes to show that for some reason the BES is not seeing the calendar invite at all and so is not processing the document at all.
RIM is working on this case too. Before you ask yes I have done all the cdo.dll and mapi32.dll tricks out there and none of it works. I have also checked all access rights on the mailbox and still no luck.
I did have a conference all with another fellow Lotus Domino blogger Vaughan Rivett who did a very interesting post comparing logging on MS Exchange and Lotus Domino which can be read here
Will blog/post further detail as and when I get further on this case.
Posted by Notesboy on January 20, 2009
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What is Lotus Notes Traveler - Recap
IBM Lotus Notes Traveler provides two-way, over-the-air synchronization between Domino servers and select handheld devices. Lotus Notes Traveler synchronizes e-mail, calendar, to-do, address book, and journal data in real time. New e-mail arriving in your inbox on the Domino server arrives on the device without you needing to do anything and triggers a notification event, such as a tone or a device vibration. Updates made on the device such as sending a new e-mail or changing a calendar entry are synchronized with the server as soon as a network connection is available.
The Lotus Notes Traveler client provides a simple, easy-to-use interface with a minimal number of configuration settings. You can customize how much data is synchronized with the device to optimize the use of device memory.
The Lotus Notes Traveler server runs as a Domino server task and is installed on a server running Lotus Domino 8.5. For basic configurations, the Lotus Notes Traveler component runs on a Domino server immediately following installation with minimal input required from an administrator. All day-to-day administrator activities are performed using the Domino Administrator client and the Domino remote administration console. The Lotus Notes Traveler server task uses the Domino directory to automatically look up and find Notes users, so there is no manual enrollment procedure.
If you are a Notes user, then you are already enabled as a Lotus Notes Traveler user. Mobile handheld device users only need to install the client software and point the device to a Lotus Notes Traveler server. Device will automatically register with the server and synchronization begins immediately for the user’s device.
The primary method for Lotus Notes Traveler clients communicating with the Domino server is through an over-the-air communication channel such as cellular General Packet Radio Service (GPRS) or WiFi (802.11x). The Lotus Notes Traveler client works with any secure virtual private network (VPN) installed on the device, but provides integrated support with Lotus Mobile Connect 6.1.2 (LMC). By using Lotus Mobile Connect, you take advantage of the roaming and secure communication features that logically extend the enterprise network to the mobile device, regardless of the physical network that the device is using. The Lotus Notes Traveler client can connect using public GPRS or GSM networks and still maintain the security and presence of being on a company intranet. Data transmitted between the device and server is compressed to reduce the data traffic to a minimum, which is particularly important over slow traffic links.
Now that we got that out of the way.
What is new in IBM Lotus Traveler 8.5:
Continue Reading "Whats new in IBM Lotus Traveler 8.5" »